State Farm® Insurance Agent Mark Lewis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Perry Schmidt
April 16, 2025
5
out of
5
rating by Perry Schmidt
"Sue Ann was so very helpful through this whole process that was a bit more difficult than your usual policy. She handled the whole situation with grace and enthusiasm. Great office!"
We responded:
"Perry, thank you so much for taking the time to leave us a review, it really means a lot to us! I agree that Sue Ann does a fantastic job. Thanks for trusting our office with your insurance business, we look forward to serving you for many years to come! Mark Lewis State Farm insurance Medina, New York"
Scott taylor
April 13, 2025
5
out of
5
rating by Scott taylor
"We had become discouraged and disillusioned with our insurance carrier. There was no local contact and the website was very difficult to even sign in. Sue Ann gave us tremendous attention, answering all our questions whether via email or telephone. AND we are saving money. We are very pleased to have made this change to Sue Ann and “Jake” from State Farm!"
We responded:
"Scott, thank you so much for taking the time to let us know about your experience, we really appreciate it! It’s great to hear that Sue Ann did a great job, though I’m not surprised because we hear that a lot! now that you are a part of the State Farm family we are going to do our best to provide you with the best service possible. Mark Lewis State Farm insurance Medina, New York."
Ellie Durfee
April 7, 2025
5
out of
5
rating by Ellie Durfee
"Heather is a great representative of State Farm. She is always professional and answers any questions in an informative and pleasant manner!"
We responded:
"Ellie, thanks for reaching out. We really appreciate it! I agree that Heather does a fantastic job! Mark Lewis State Farm insurance."
Brian Seweryniak
April 7, 2025
5
out of
5
rating by Brian Seweryniak
"Heather was indubitably the kindest agent I have ever dealt with. She had a plethora of knowledge that helped me make my insurance choices with ease."
We responded:
"Brian, thanks for taking the time to leave us a review. We really appreciate it! I agree that Heather does a fantastic job explaining complicated issues in a very simple manner. We’re lucky to have her on the team! Please know that we appreciate your business and look forward to seeing you soon! Mark Lewis"
Cullen Fisher
April 7, 2025
5
out of
5
rating by Cullen Fisher
"Easy to get good help from the team. Thank you Heather"
We responded:
"Cullin, thanks for taking the time to leave us a review. We really appreciate it! Mark Lewis State Farm insurance"
Rissa Baby
April 1, 2025
5
out of
5
rating by Rissa Baby
"Very helpful to fulfill the needs you want most and very understanding of what you don't want and why.... Sue Ann is an amazing woman and is there to answer any questions that may come along the way"
We responded:
"Thanks so much for the review! We really appreciate it! I agree that Sue Ann IS amazing! We really appreciate you taking the time to let us know! Mark Lewis State Farm Insurance "
Mike Frasier
March 26, 2025
5
out of
5
rating by Mike Frasier
"Great communication and super friendly"
We responded:
"Hey Mike, thanks so much for taking the time to leave us a review! We really appreciate it! Mark Lewis State Farm insurance Batavia, New York"
Dave Rokitkar
March 20, 2025
5
out of
5
rating by Dave Rokitkar
"Excellent service and rates. Mark and Tiffany were incredibly helpful and efficient from the very first phone call. Tiffany was super responsive and tailored a custom business policy for me on a tight timeline that other insurers couldn’t accommodate. I was so sick of endless customer service menus and long wait times. These guys responded quickly and took the time to make sure I got the coverage I needed. Will definitely be coming back to them to replace my other policies from different insurers. 10/10"
We responded:
"Dave, thank you so much for taking the time to leave us a review, we really appreciate it! I’m so glad that we were able to help you because I know how frustrated you were with your attempts to get things squared away. Please know that we appreciate you and look forward to serving you for many years to come. I look forward to actually meeting you in person one of these days! Mark Lewis, State Farm insurance Batavia, New York"
Deb
March 20, 2025
5
out of
5
rating by Deb
"I needed to switch my insurance and time was important. Tiffany went to work immediately. She was so patient answering all my questions and I had alot of them. Her response time is incredible and she got the job done in record speed. Highly recommend!"
We responded:
"Deb, thank you so much for taking the time to leave us a review! I agree that Tiffany does a fantastic job. She is as focused as they come when someone needs something! Please know that we really appreciate you and look forward to serving you for many years to come. Mark Lewis State Farm insurance."
Graceful Horror
March 12, 2025
5
out of
5
rating by Graceful Horror
"honest opinion. they answered all my questions signing up and didnt make it a painful process. also was reasonable for a monthly cost of a 28 year old."
We responded:
"Thanks for the review! I’m glad to hear that it wasn’t painful! We really appreciate you, if there is ever anyway we can help please let us know!"
Mike Kusnierczak
March 7, 2025
5
out of
5
rating by Mike Kusnierczak
"I switched back to State Farm after being with another insurance company for years. I dealt with Tiffany as my agent she was very pleasing to deal with was able to answer all my questions. It was great doing Business with her. I highly recommend getting a quote from them if you are looking for insurance."
We responded:
"Hey Mike, thank you so much for taking the time to leave us a review! It’s great to have you back with State Farm! I agree that Tiffany does an amazing job. We’re so fortunate to have her on our team. Please know that we really appreciate your business and look forward to serving you for many years to come. Mark Lewis State Farm insurance"
Julie
February 26, 2025
5
out of
5
rating by Julie
"Excellent people to work with.. Tiffany was great ! awesome service. And GREAT savings.. Highly Recommend.."
We responded:
"Julie, thank you so much for the five star review, we really appreciate it! I agree that Tiffany is great! Please know that we sincerely appreciate your business if there’s ever anything I can do by all means just let me know! Mark Lewis State Farm insurance "
Michael Cummings
February 24, 2025
5
out of
5
rating by Michael Cummings
"Tiffany was amazing to work with and super helpful with the whole process."
We responded:
"Michael, thanks so much for taking the time to leave us a review! I agree that Tiffany is amazing to work with. We’re so lucky to have her on our team. If there’s ever anything you need feel free to reach out please know that we really appreciate your business! Mark Lewis State Farm insurance"
James Bruno
February 14, 2025
5
out of
5
rating by James Bruno
"Sue Ann was great! She got back to me in a timely manner and had answers for all questions. She is very friendly and i give her 5 stars in all categories."
We responded:
"James, thank you so much for the review. It means a lot to us. I agree that Sue Ann does an amazing job and is super friendly. Your comment about five stars makes us all smile. Please know that we really appreciate your business and if there’s ever anything you need, feel free to reach out directly. Thanks again, Mark Lewis, State Farm insurance Medina, New York. "
Sydney
February 10, 2025
5
out of
5
rating by Sydney
"Sue Ann was very knowledgeable and took the time to answer all my questions. She was accommodating and efficient. I highly recommend her for your agent."
We responded:
"Thank you so much for the glowing review about Sue Ann! I agree that she does a fantastic job and is very thorough and conscientious. Please know that we really appreciate your business and if there is ever anything we can do feel free to reach out Mark Lewis, State Farm insurance Medina, New York"
Hunter
February 7, 2025
5
out of
5
rating by Hunter
"Very willing to help me at every step of the way. Can definitely recommend."
We responded:
"Thanks, Hunter! We really appreciate the review. Please know that we appreciate your business!"
Debra Mcgrath
January 23, 2025
5
out of
5
rating by Debra Mcgrath
"Sue Ann Ladd was accommodating and informative when I came into the office to discuss renewal of my home and auto policies. She was very knowledgeable regarding my options and well prepared. Sue Ann listened to my questions and concerns, and there was never a sense of being pushed to decide one way or the other. I would definitely recommend her services if you are checking out insurance poilcies."
We responded:
"Deborah thank you so much for the review. I agree that Sue Ann does an amazing job and couldn’t be more accommodating. Trust me, she’s fantastic to work with! Please know that we sincerely appreciate your business Mark Lewis State Farm insurance Medina, New York."
Ryan Collins
January 21, 2025
5
out of
5
rating by Ryan Collins
"Heather, and their claims team assisted with my claim. Received it faster than I was ready for, and we’re very responsive! Hit by a no license / no insurance driver - no fault , submitted a claim and my monthly rate remained close to the same, in a newer vehicle."
We responded:
"Ryan, thanks so much for the review, we really appreciate it! Heather does an amazing job staying on top of Claims for us, we’re lucky to have her! Please know that we really appreciate your business and if there’s ever anything I can do by all means please reach out. Mark Lewis State Farm insurance Medina, New York."
elsie meyers
January 19, 2025
5
out of
5
rating by elsie meyers
"Sue Ann is wonderful to work with she listened to what I wanted and made it happened and she even made suggestion to help lower my payment. She even offered to cancel my old policy with my old agent. Can't say enough so glad I switched"
We responded:
"Thank you so much for taking the time to leave us a great review! I agree that Sue Ann is wonderful to work with, take it for me. I work with her every day! Seriously though if there’s ever anything we can do please feel free to reach out we do appreciate you."
crash32107
January 13, 2025
4
out of
5
rating by crash32107
"State Farm agents were great but the claims department call lines were not as efficient. Overall though it was good experience."
We responded:
"I am glad to hear that overall it was a good experience, we try to control what we can control within our office and are happy to do what we can to run interference for you come claim time. If there’s ever anything we can do to make your experience better please reach out. We do appreciate you "
Adam Atwater
December 27, 2024
5
out of
5
rating by Adam Atwater
"Got what I needed quickly. No problems. Good price."
We responded:
"Adam, thanks for taking the time. This is exactly what we strive for! If there’s ever anything we can do by all means please reach out Mark Lewis"
Jessie
December 6, 2024
5
out of
5
rating by Jessie
"Statefarm is a breath of fresh air thankyou"
We responded:
"Jessie, thank you so much for taking the time to leave us a review! We do our best to provide local service that people really seem to appreciate. If there is ever anything that we could do by all means, please reach out we’re happy to have earned your business Mark Lewis, State Farm insurance."
Rebecca Cross
December 4, 2024
5
out of
5
rating by Rebecca Cross
"I was in the market for new insurance after I was canceled. Tiffany from State Farm gave me a quote and made the process of switching a breeze for my auto and home policies."
We responded:
"Rebecca, thank you so much for taking the time to leave us a review, I agree that Tiffany does an amazing job, she is great to work with and really cares about providing excellent service to our customers. We do appreciate you if there’s ever anything we can do by all means please reach out Mark Lewis State Farm insurance "
Carmen M
December 3, 2024
5
out of
5
rating by Carmen M
"We have always experienced top-notch service here. Great product and positively outstanding customer service from Sue Ann Ladd. CALL THEM FIRST"
We responded:
"Carmen, thank you so much for the excellent review, I agree that Sue Ann does an amazing job! We are so lucky to have her on our team. We really appreciate you and look forward to serving you for many years to come."
Jeff Manquen
December 2, 2024
5
out of
5
rating by Jeff Manquen
"Sue Ann was VERY helpful and took care of getting our new Homeowners policy started and all of my questions answered."
We responded:
"Geoff, thanks so much for leaving a review. We really appreciate it. I agree that Sue Ann does a fantastic job! Please reach out if there’s ever anything we can do. We appreciate you Mark Lewis State Farm insurance."