State Farm® Insurance Agent Mark Lewis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose franko
June 18, 2025
5
out of
5
rating by Jose franko
"Very straight forward kind staff and very polite with help needed"
doug egling
May 19, 2025
5
out of
5
rating by doug egling
"Heather was extremely courteous, knowledgeable, effective and efficient, a pleasure to work with from her cheerful disposition when answering the phone to her sincere well wishes while ending the call... State farm... Heather's our good neighbor! (who needs Jake; I mean "khakis", REALLY!?!?)"
We responded:
"Doug! Thanks for taking the time for such a thoughtful review! Heather is our Good Neighbor, I couldn’t agree more! We really appreciate you taking the time, and we look forward to serving you for many years to come! P lease feel free to reach out if you ever need anything, Mark Lewis State Farm insurance"
Marshall Rubens
May 15, 2025
5
out of
5
rating by Marshall Rubens
"This is my first time and would like to be with you guys"
We responded:
"Marshall thanks for leaving us a review!! You can rest assured we will try our best to earn your business every day!"
D Cleveland
May 14, 2025
5
out of
5
rating by D Cleveland
"We've had to use the claim process to repair our car from a hit and run. The entire process was simple and easy and they had everything paid out rather quickly!!"
We responded:
"Thanks so much, I agree that Tiffany is awesome! She consistently provides fantastic customer service in a friendly and efficient way, we couldn’t ask for a better team member! Please know that we really appreciate your business and look forward to serving you for many years to come Mark Lewis, State Farm insurance Medina New York "
Nancy Rose
May 13, 2025
5
out of
5
rating by Nancy Rose
"I have nothing but great things to say about working with Sue Ann at State Farm! She is always pleasant to talk to, quick to respond, and helpful with any questions, concerns or needs we have. Highly recommend!"
We responded:
"Nancy, thank you so much for taking the time to leave us a review, we really appreciate it! I especially appreciate the kind words about Sue Ann, as you know, she just does an amazing job every day. We look at every review and discuss it, and I know this will make her day! We hope to continue to live up to your expectations and serve you for a long time to come. Mark Lewis State Farm insurance Medina, New York"
Debra Hartway
May 12, 2025
5
out of
5
rating by Debra Hartway
"Sue Ann did an amazing job helping with Renter’s insurance today. Processed everything for me. Thank you again Sue Ann!"
We responded:
"Debra, thanks for taking the time to leave us a review, we really appreciate it! I’m glad to hear that. Sue Ann was so helpful, though it’s not surprising, because that’s who she is! Please know that we sincerely appreciate your business and look forward to serving you for many years to come. Mark Lewis State Farm insurance. "
Emily Schmidt
May 2, 2025
5
out of
5
rating by Emily Schmidt
"So professional and such prompt service. Very communicative and helpful. Thank you Ryan!"
We responded:
"Emily, thank you so much for taking the time to leave us a review! I agree that Ryan does a fantastic job. He’s the newest member of our team, but he’s proving that he’s got what it takes for sure! Please know that we appreciate your business and look forward to serving you for many years to come Mark Lewis State Farm insurance Medina, New York"
Lisa Marie
May 1, 2025
5
out of
5
rating by Lisa Marie
"I would recommend a hundred times over miss Tiffany was so amazing and helped right away.."
We responded:
"Lisa, thank you so much for taking the time to leave us a review, we really appreciate it. I can guarantee you that this will make Tiffany’s day! I agree that Miss Tiffany does a fantastic job. Thanks again for the review and if there’s ever anything we can do by all means please reach out we really do appreciate you, Mark Lewis, State Farm, Medina, New York "
Perry Schmidt
April 16, 2025
5
out of
5
rating by Perry Schmidt
"Sue Ann was so very helpful through this whole process that was a bit more difficult than your usual policy. She handled the whole situation with grace and enthusiasm. Great office!"
We responded:
"Perry, thank you so much for taking the time to leave us a review, it really means a lot to us! I agree that Sue Ann does a fantastic job. Thanks for trusting our office with your insurance business, we look forward to serving you for many years to come! Mark Lewis State Farm insurance Medina, New York"
Scott taylor
April 13, 2025
5
out of
5
rating by Scott taylor
"We had become discouraged and disillusioned with our insurance carrier. There was no local contact and the website was very difficult to even sign in. Sue Ann gave us tremendous attention, answering all our questions whether via email or telephone. AND we are saving money. We are very pleased to have made this change to Sue Ann and “Jake” from State Farm!"
We responded:
"Scott, thank you so much for taking the time to let us know about your experience, we really appreciate it! It’s great to hear that Sue Ann did a great job, though I’m not surprised because we hear that a lot! now that you are a part of the State Farm family we are going to do our best to provide you with the best service possible. Mark Lewis State Farm insurance Medina, New York."
Ellie Durfee
April 7, 2025
5
out of
5
rating by Ellie Durfee
"Heather is a great representative of State Farm. She is always professional and answers any questions in an informative and pleasant manner!"
We responded:
"Ellie, thanks for reaching out. We really appreciate it! I agree that Heather does a fantastic job! Mark Lewis State Farm insurance."
Brian Seweryniak
April 7, 2025
5
out of
5
rating by Brian Seweryniak
"Heather was indubitably the kindest agent I have ever dealt with. She had a plethora of knowledge that helped me make my insurance choices with ease."
We responded:
"Brian, thanks for taking the time to leave us a review. We really appreciate it! I agree that Heather does a fantastic job explaining complicated issues in a very simple manner. We’re lucky to have her on the team! Please know that we appreciate your business and look forward to seeing you soon! Mark Lewis"
Cullen Fisher
April 7, 2025
5
out of
5
rating by Cullen Fisher
"Easy to get good help from the team. Thank you Heather"
We responded:
"Cullin, thanks for taking the time to leave us a review. We really appreciate it! Mark Lewis State Farm insurance"
Rissa Baby
April 1, 2025
5
out of
5
rating by Rissa Baby
"Very helpful to fulfill the needs you want most and very understanding of what you don't want and why.... Sue Ann is an amazing woman and is there to answer any questions that may come along the way"
We responded:
"Thanks so much for the review! We really appreciate it! I agree that Sue Ann IS amazing! We really appreciate you taking the time to let us know! Mark Lewis State Farm Insurance "
Mike Frasier
March 26, 2025
5
out of
5
rating by Mike Frasier
"Great communication and super friendly"
We responded:
"Hey Mike, thanks so much for taking the time to leave us a review! We really appreciate it! Mark Lewis State Farm insurance Batavia, New York"
Dave Rokitkar
March 20, 2025
5
out of
5
rating by Dave Rokitkar
"Excellent service and rates. Mark and Tiffany were incredibly helpful and efficient from the very first phone call. Tiffany was super responsive and tailored a custom business policy for me on a tight timeline that other insurers couldn’t accommodate. I was so sick of endless customer service menus and long wait times. These guys responded quickly and took the time to make sure I got the coverage I needed. Will definitely be coming back to them to replace my other policies from different insurers. 10/10"
We responded:
"Dave, thank you so much for taking the time to leave us a review, we really appreciate it! I’m so glad that we were able to help you because I know how frustrated you were with your attempts to get things squared away. Please know that we appreciate you and look forward to serving you for many years to come. I look forward to actually meeting you in person one of these days! Mark Lewis, State Farm insurance Batavia, New York"
Deb
March 20, 2025
5
out of
5
rating by Deb
"I needed to switch my insurance and time was important. Tiffany went to work immediately. She was so patient answering all my questions and I had alot of them. Her response time is incredible and she got the job done in record speed. Highly recommend!"
We responded:
"Deb, thank you so much for taking the time to leave us a review! I agree that Tiffany does a fantastic job. She is as focused as they come when someone needs something! Please know that we really appreciate you and look forward to serving you for many years to come. Mark Lewis State Farm insurance."
Graceful Horror
March 12, 2025
5
out of
5
rating by Graceful Horror
"honest opinion. they answered all my questions signing up and didnt make it a painful process. also was reasonable for a monthly cost of a 28 year old."
We responded:
"Thanks for the review! I’m glad to hear that it wasn’t painful! We really appreciate you, if there is ever anyway we can help please let us know!"
Mike Kusnierczak
March 7, 2025
5
out of
5
rating by Mike Kusnierczak
"I switched back to State Farm after being with another insurance company for years. I dealt with Tiffany as my agent she was very pleasing to deal with was able to answer all my questions. It was great doing Business with her. I highly recommend getting a quote from them if you are looking for insurance."
We responded:
"Hey Mike, thank you so much for taking the time to leave us a review! It’s great to have you back with State Farm! I agree that Tiffany does an amazing job. We’re so fortunate to have her on our team. Please know that we really appreciate your business and look forward to serving you for many years to come. Mark Lewis State Farm insurance"
Julie
February 26, 2025
5
out of
5
rating by Julie
"Excellent people to work with.. Tiffany was great ! awesome service. And GREAT savings.. Highly Recommend.."
We responded:
"Julie, thank you so much for the five star review, we really appreciate it! I agree that Tiffany is great! Please know that we sincerely appreciate your business if there’s ever anything I can do by all means just let me know! Mark Lewis State Farm insurance "
Michael Cummings
February 24, 2025
5
out of
5
rating by Michael Cummings
"Tiffany was amazing to work with and super helpful with the whole process."
We responded:
"Michael, thanks so much for taking the time to leave us a review! I agree that Tiffany is amazing to work with. We’re so lucky to have her on our team. If there’s ever anything you need feel free to reach out please know that we really appreciate your business! Mark Lewis State Farm insurance"
James Bruno
February 14, 2025
5
out of
5
rating by James Bruno
"Sue Ann was great! She got back to me in a timely manner and had answers for all questions. She is very friendly and i give her 5 stars in all categories."
We responded:
"James, thank you so much for the review. It means a lot to us. I agree that Sue Ann does an amazing job and is super friendly. Your comment about five stars makes us all smile. Please know that we really appreciate your business and if there’s ever anything you need, feel free to reach out directly. Thanks again, Mark Lewis, State Farm insurance Medina, New York. "
Sydney
February 10, 2025
5
out of
5
rating by Sydney
"Sue Ann was very knowledgeable and took the time to answer all my questions. She was accommodating and efficient. I highly recommend her for your agent."
We responded:
"Thank you so much for the glowing review about Sue Ann! I agree that she does a fantastic job and is very thorough and conscientious. Please know that we really appreciate your business and if there is ever anything we can do feel free to reach out Mark Lewis, State Farm insurance Medina, New York"
Hunter
February 7, 2025
5
out of
5
rating by Hunter
"Very willing to help me at every step of the way. Can definitely recommend."
We responded:
"Thanks, Hunter! We really appreciate the review. Please know that we appreciate your business!"
Debra Mcgrath
January 23, 2025
5
out of
5
rating by Debra Mcgrath
"Sue Ann Ladd was accommodating and informative when I came into the office to discuss renewal of my home and auto policies. She was very knowledgeable regarding my options and well prepared. Sue Ann listened to my questions and concerns, and there was never a sense of being pushed to decide one way or the other. I would definitely recommend her services if you are checking out insurance poilcies."
We responded:
"Deborah thank you so much for the review. I agree that Sue Ann does an amazing job and couldn’t be more accommodating. Trust me, she’s fantastic to work with! Please know that we sincerely appreciate your business Mark Lewis State Farm insurance Medina, New York."